Virtual Shopping - Speak to a team member today!
Virtual Shopping Has Arrived
We are proud to now offer the same award-winning customer service from our stores right here online. Up & Running virtual shopping has arrived. With the tap of a button you can chat and even video call our team members in store! You can easily ask them for advice on what running kit might be the best for you, how a certain running shoe fits or which products they personally recommend. It's really simple, follow the few easy steps below to get started.
Step One
First of all, look out for the virtual assistant button in the bottom corner of our website. You'll find it across the website and it's your doorway into our stores. Simply click the icon and get connected in seconds to a team member in store.
Step Two
Type your query into the chat and let our knowledgeable team members help you. Nothing beats heading into our running stores and speaking to our staff face to face, but if you aren't near a store then you might be able to find exactly what you are looking for online and get it delivered to your door.
Step Three
Don't forget to leave a rating of how you found the experience with our team members, we greatly appreciate your feedback and it helps us to provide even better customer service in the future. If you'd like to leave a more comprehensive review of your experience with us click the link here.
